Return is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy.
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Category Returns Window, Actions Possible and Conditions (if any)
Lifestyle: Clothing, Footwear, Watches, Sunglasses, Fashion Accessories 30 days Refund, replacement or exchange
Lifestyle: Sport & Fitness, Jewellery, Footwear Accessories, Lingerie (top-wear)
Home: Home decor, Home Improvement Tools, Household Items, Books & More: Books, Office Supply, Toys
Automotive: All automotive spare parts, accessories 10 days
Refund or replacement: All Electronics, Furniture and Large appliances other than Apple and Google Products 10 days
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit. If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable, you will be directed to a brand service centre to resolve any subsequent issues.
In any case, only one replacement shall be provided. Apple & Google Products (Mobiles, Tablets,Laptops, Smart Watches) 10 days Replacement only For all functionality related issues, do contact the brand authorized service centre directly.
Authorized Service Partner Locator :